About Worldwide Logistics
Founded in 2001, Worldwide Logistics employs over 1,900 people worldwide, holds the highest 3A credit rating in the international freight forwarding industry, and is certified as a Customs AEO Advanced Enterprise. In the 2023 Transport Topics "Top 50 Global Freight" ranking, Eversky ranked 13th globally in ocean container freight volume.
Through early digital transformation, Worldwide Logistics has strengthened its corporate culture and organizational structure, optimized multiple business processes, and built a digital talent pipeline. When selecting an RPA solution, the company emphasized practicality and team efficiency, ultimately choosing Automa RPA. Over more than a year of cooperation, Automa has helped Worldwide Logistics improve efficiency in IT, operations, fulfillment, and finance, achieving an 18.66% increase in annual fulfillment efficiency and an 8.45% boost in financial efficiency.
Operational Statistics
270+ developed applications
7,800+ cumulative operating hours
Equivalent to saving 4,900+ person-days of labor
Achieved Results
With RPA + AI technology, processes such as order information entry, task distribution, and business data synchronization are fully automated, eliminating human errors, improving data processing efficiency and accuracy, reducing labor costs, and enabling rapid processing of large volumes of data.
RPA simulates manual operations, executing different workflows according to process rules, monitoring slot release status 24/7, and sending timely booking reminder emails to complete the entire booking process. Each step no longer requires manual intervention; what used to take a full day now only needs occasional checks.
Automa enables a "touchless" invoice review and issuance process, automating complex invoicing tasks. The finance team only needs to periodically review items not automatically invoiced and manually handle complex invoices. This reduces error rates and ensures consistency in the processing of every invoice and bill of lading.
Covered Teams
IT, Operations, Fulfillment, Finance
Covered Scenarios
Automatic order entry, end-to-end first-time booking confirmation, slot allocation
WHL automated booking, booking email application, sailing schedule entry
Letter of guarantee automation, BMS invoicing, booking information entry, WAVE bill of lading processing
Automa Deliverables
Large volume of order data entry and complex data mapping: Each logistics order involves a massive amount of information, requiring extensive manual data entry and resulting in high employee training costs.
Automa RPA automatically reads order information, extracts necessary data, integrates data sources, standardizes data formats, reduces errors during manual input and data import, improves efficiency, and ensures data accuracy.
Frequent switching between multiple systems: Different shipping lines have varying rules and no interactive interfaces, making special business processing logic complex.
Automa RPA integrates various processes to achieve end-to-end automation, leveraging robotic SOP intelligent learning to break down information silos across multiple systems, freeing up human resources and reducing labor costs.
Lengthy processes and low manual monitoring efficiency: The industry involves numerous process steps, and manual, intermittent checking of order status is time-consuming and labor-intensive.
Automa RPA enables 24/7 end-to-end process monitoring, tracks the progress of each stage, sends immediate email notifications, and ensures timely order processing.