Thank you for choosing Automa. We aim to provide a professional and transparent billing experience for our automation community. This Refund Policy outlines the terms and procedures for subscription cancellations and refund requests.
Automa offers a pro-rata refund policy for all standard subscription plans through our official website. If you choose to terminate your paid subscription before the end of the billing cycle, you are eligible for a refund of the unused portion of your subscription fees.
Refunds are calculated based on the number of full days remaining in your current billing cycle (monthly or annual), starting from the date your refund request email is received by our support team.
For RPA services involving specific resource quotas (such as execution credits, task limits, or active workflow seats), the refund may be adjusted if the resource consumption significantly exceeds the pro-rated time elapsed.
Please note that third-party payment processing fees (e.g., via Stripe, PayPal, or credit card networks) are generally non-refundable and may be deducted from the final amount.
To ensure account security and accurate financial reconciliation, all refund requests must be submitted via email.
Upon the successful initiation of a refund:
Refunds may be withheld or denied in the following circumstances:
Automa reserves the right to update this policy to reflect changes in our services or legal requirements. We encourage users to review this page periodically.
This policy shall take effect as of the date of publication and shall apply to all subscriptions and refund requests occurring on or after the effective date.
For any inquiries regarding your billing, please contact our support team at support@automa.site