About Taikang
Founded in August 2007, Taikang has established 34 branches, providing comprehensive services to governments, enterprises, and individuals, and contributing to the development of China’s multi-level social security system. Taikang is committed to offering a full suite of welfare and healthcare solutions for employers and employees, including enterprise/occupational annuities, group life insurance, group accident insurance, group and individual health insurance, group and individual pension insurance, individual tax-preferred health insurance, and individual tax-deferred pension insurance.
By introducing Automa’s RPA technology and deploying it company-wide, Taikang has enabled all departments and branches to benefit from automation. This has led to qualitative leaps in business processes, from reducing labor requirements to lowering error rates. Through RPA, Taikang has addressed tasks that are undesirable, difficult, or require significant manual effort, greatly saving human resources and costs. This not only enhances overall competitiveness but also improves employee work experience, accelerating the company’s development.
Operational Statistics
500+ business scenarios covered
36,800+ hours cumulative annual runtime
230+ FTEs estimated labor freed
Achieved Results
Cost Savings: RPA has released a large amount of inefficient human resources, effectively reducing operational costs.
Error Reduction: Automation has significantly reduced repetitive tasks and human errors, improving work quality and accuracy.
Business Process Innovation: RPA deployment has driven process innovation, enhancing efficiency and competitiveness.
Improved Employee Experience: Employees are freed from tedious, repetitive work, allowing them to focus on more challenging and meaningful tasks, thereby increasing job satisfaction.
Covered Teams
RPA robots have been deployed across headquarters’ HR, finance, operations, and technology departments, as well as all 34 branches.